We want you to be satisfied with your purchase. If for any reason this is not the case, we will gladly exchange or refund your purchase according to our exchange or refund policy below:
Please contact Hillsburg Crafts 'N' supplies as soon as possible to let us know.
Mon to Fri 9-9
Return To: PO Box 807 Roblin Manitoba R0L 1P0
Requesting an exchange or refund for your purchase, simply return the item/s in their original condition and packaging within 14 business days of receipt, including your name, email address, invoice number and contact number as well as reason for return. * In some cases we may ask for a picture of the damaged item before issuing a refund.
A refund will be issued as soon as we are aware of the problem. You will be refunded the value of the product plus the taxes charged on the item. The original delivery charge for any order is not refundable. There will be a new delivery charge for an exchange item.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please be sure to pack your items carefully for postage as we are not responsible for any merchandise damaged or lost via return delivery. We recommend registered post.
Your Happiness is Important to us!